Cromer Group Practice are seeking a practice administrator on a full-time basis to join our team. This role will provide high quality administrative support to the clinical and operational teams, ensuring efficient management of patient related administration for GPs. The postholder plays a key role in maintaining smooth day-to-day practice operations, supporting patient care pathways, and ensuring compliance with information governance, clinical governance, and organisational protocols. Key responsibilities include: Manage administrative tasks on behalf of GPs, such as medication queries, and follow-up actions. Accurate coordination of Patient Group Directive (PGD) documentation, effective operational administration across the practice, and timely and sensitive handling of death administration processes. Allocate and track patient related tasks to ensure timely completion and escalation where appropriate. Maintain accuracy of patient records, ensuring all actions are recorded in line with practice protocols. Track PGD expiry dates, renewals, updates and clinician sign-off requirements. Provide administrative support across practice operations, HR administration, and coordination of coroner-related requests. About the Candidate To be considered for this position, you will have the following: Strong attention to detail and organisational abilities Excellent communication and interpersonal skills Confidence using clinical system, in particular SystmOne and Microsoft Office Ability to handle sensitive information with professionalism Calm, adaptable, and able to work independently and as part of a team Understanding of primary care processes and patient confidentiality requirements Self-motivated and proactive Flexible and adaptable to changing priorities Strong problem-solving skills and ability to work independently About Us Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. You’ll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience. Benefits include: Career Progression NHS Pension Scheme Ongoing training and development opportunities Career progression pathways within the practice and wider Primary Care Network Supportive team environment Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.