Job Description
1. Job Title : Sample Registration Assistant
2. Job Type: Permanent
3. Hours : Mon - Fri (9am - 5pm)
4. Job Location : Ellesmere Port
Here at SGS we offer a dynamic work environment in a leading global company with sites throughout the UK, with our head office and key laboratory site being based in Ellesmere Port. We are going through an expansion to upscale and grow our Ellesmere Port laboratory we are currently recruiting.
Main Purpose of Role
5. To register samples received from customers into the relevant laboratory system (LIMS) in an accurate and timely manner in order for the laboratory to carry out the analysis.
6. To effectively liaise with customer service on a daily basis in relation to sample queries and deviating samples in order to provide a high level of customer service.
7. To create customer references in the relevant laboratory system (LIMS) and ensure all customer equipment data correct and up to date
8. Print customer asset labels for registration/mobile app
9. Ensure accurate entry and receipt of incoming samples onto Labware ensuring they adhered to, and the correct analysis is assigned, printing labels as required for samples with unique Labware label system to be dispatched to the customer.
10. Distribute sample information to the appropriate departments as and when required informing the German team of samples received for processing.
11. Respond to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed.
Qualifications
To be successful you'll need
12. Experience in working within a high-volume submission / fast paced environment and working to a tight deadline.
13. Previous Data Entry/ Admin experience
14. GCSE in Science, Mathematics and English grades A to C or equivelent.
15. Good to have experience of working within Petroleum Industry but not essential
16. Good to have experience of working in a laboratory environment but not essential
What you will get in return
SGS takes pride in looking after our employees and providing an attractive benefits package. In addition to a competitive salary, you will also be eligible for:
17. 10% performance related bonus (discretionary and subject to eligibility criteria)
18. Private Medical Cover
19. 4-8% matching company pension contributions
20. 4x Life Assurance
21. 24 days Annual Leave (increasing with service) plus bank holidays
22. An additional day off for your birthday
23. Discounted Gym Membership
24. Retailer Discounts
25. Enhanced maternity/paternity and adoption pay,
26. Length of Service Awards
27. Health & Wellbeing initiatives