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From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Customer obsessed, high energy, and love learning every day?
If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30-hour contract.
Your role will be varied, working across different shift times, tasks, and with different colleagues.
As a Customer Assistant, you are required to sell alcohol; therefore, you must be 18 or over to work in our store.
Shift Patterns:
* Morning shift: Starting at 5am or 6am with your team, you'll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
* Middle shift: Starting mid-morning or early afternoon, you'll ensure our stores are spotlessly clean, well-presented, and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimize queues.
* Late shift: From your start time in the afternoon, you'll make sure our customers experience is top class by serving them with a smile, restocking missing items, and preparing the store for the next day.
What you'll do
* Interact with customers in a pleasant, friendly, and helpful manner.
* Follow stock loss controls in all areas of the store.
* Maintain store and external cleanliness and hygiene standards.
* Follow freshness and rotation principles.
* Manage waste correctly.
* Assist in the stock count process.
What you'll need
* A can-do attitude and excellent customer service skills.
* The willingness to go the extra mile for our customers.
* Responsibility and reliability.
* Enjoy working in a fast-paced, varied environment.
* Be a good team player.
* Previous experience in a customer-facing role is preferred but not essential if you have the right attitude.
What you'll receive
We offer a competitive and transparent salary system that ensures pay equality across all positions at Lidl.
* £12.40 per hour, rising to £14.10 per hour after 3 years.
* Additional supplements paid depending on days and hours worked.*
* Flexiwage allows you to split your monthly pay over the month - weekly or fortnightly options available.
* Company pension after 1 year.
* Genuine opportunities for career development.
* High performers may be invited to join our Leadership Academy for ongoing development.
* Mobile and broadband discounts with Vodafone.
* Generous discounts at Circle K, Bike to Work, and others.
* Maternity Leave top-up, Marriage leave, Employee Assistance Programme.
Year 1
Year 2
Year 3
Year 4
Lidl is an equal opportunities employer. We accommodate any reasonable requirements during recruitment. We value diversity and inclusion and ensure equal opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
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