Pay: £50,000 + Shift Premium
RCS: K
Location: Northampton - NN4 9BD
Contract Type: Permanent
Shift patterns: Sun - Thurs / 5 from 7
Days: Core hrs. (22:00 -06:00)
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✅ ROLE PURPOSE
The Night Shift Operations Manager will be responsible for leading all warehouse activities during night operations, ensuring safe, accurate, and timely processing of goods within a high-volume consumer & convenience environment.
The role will drive a performance-led culture, that promotes continuous improvement, and leads people in a way that strengthens engagement, accountability, and operational excellence across the night shift
✅WHAT YOU'LL DO
* Shift Leadership & Operational Management: Maintain full operational control during night hours, acting as the senior decision-maker onsite when required
* Performance Mindset & Operational Excellence: Drive a culture focused on quality, accuracy, cost control, and performance and efficiency—not just volume
* People Leadership & Culture Development: Lead, coach, and develop a diverse teams to create a positive, collaborative night-shift culture
* Continuous Improvement (CI): Champion continuous improvement through small and large-scale initiatives that remove waste and improve process flow.
* Safety, Compliance & Stock Integrity: Maintain strong Safety-first culture, ensuring aspects of of site procedures are followed
* Communication & Handover: Provide clear, structured Handovers to rh dayshift management team highlighting risk, achievements priorities
* Operational Finance skills: Control Labor spend, improve productivity, reduce waste, protect stock and assets
✅WHAT WE NEED FROM YOU
* Previous and practical experience as a Warehouse Operations Manager within a busy logistics environment / minimum 3 years
* Proven leadership experience in a warehouse or distribution environment (consumer & convenience sector).
* Experience in managing, training and building teams with diverse learning & Development
* Computer literate with a practical knowledge of logistics software programmes and packages
* Analytical, with excellent organisational and problem-solving skills
* Have experience in operational finance budgets, cost to serve, operational profitably, KPI's
* Proven experience in Change management around culture change and continuous improvement
* Happy to work: Core hrs. (22-06:00) | Occasionally might work outside the core hrs
* Good written and verbal communication is essential
* Happy to work in a project-based environment that is going through change.
✅WHY JOIN US?
* Free parking and on-site canteen
* 33 days annual leave (includes bank holidays)
* Discretionary bonus based on performance
* We're happy to talk about flexible working – just ask about alternative patterns at interview
* Generous pension with up to 8% employer contribution
* Free confidential 24/7 GP consultations
* Hundreds of retail and lifestyle discounts
* Affordable loans, savings schemes and free mortgage advice
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
✅WHO WE ARE
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
✅BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 2nd March. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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