**Pathhead is based in Midlothian on the outskirts of Edinburgh, EH375PP**
Pathhead Medical Centre is a forward-thinking, patient-focused GP practice committed to delivering high-quality healthcare to our community. We are seeking a dynamic, experienced, and highly motivated Practice Manager to lead our team and support the strategic and operational development of the practice. Pathhead is located around four miles southeast of Dalkeith and 11 miles south of Edinburgh. The Medical Centre is at the south end of the village, located on the A68 which provides direct access to the Edinburgh city bypass and a regular bus service north and south along the A68. Known for its scenic countryside and local path network, the village also has good local amenities including a local bakery, shop, and Post Office.
As Practice Manager, you will be responsible for the day-to-day management and strategic planning of the practice. You will work closely with the GP Partners to ensure the smooth running of all business, financial, HR, IT, and patient service functions, enabling clinicians to focus on patient care. You will lead a multidisciplinary team, manage resources effectively, and ensure compliance with all statutory and NHS requirements. This is a key leadership role requiring vision, resilience, and excellent interpersonal skills.
Please contact for a full job description and person specification.
Key Responsibilities
• Leadership & Strategy: Provide clear leadership and strategic direction; support the development and implementation of the Practice Development Plan.
• Finance: Oversee all financial operations including budgeting, payroll, income maximisation, and liaison with accountants and NHS bodies.
• Human Resources: Manage recruitment, training, appraisals, and staff wellbeing; ensure compliance with employment law and best practice.
• Patient Services: Ensure high standards of patient care, manage complaints, ensure clear and effective modes of communication, and facilitate patient feedback.
• IT & Data Management: Oversee IT systems, data protection (including GDPR compliance), and ensure effective use of digital tools.
• Premises & Risk Management: Manage the practice premises, health and safety, insurance, and business continuity planning.
• Communication & Representation: Act as a key liaison with external stakeholders including NHS Lothian, Midlothian Health & Social Care Partnership, National Education Scotland (NES), and the GP Cluster. Person Specification Essential:
• Proven leadership and people management experience (minimum 2 years)
• Strong financial acumen and experience with budgeting and payroll
• Excellent communication and interpersonal skills
• Strategic thinker with the ability to implement change
• Proficient in IT systems and data governance
• Highly organised, adaptable, and resilient under pressure Desirable:
• Experience in NHS or primary care management
• Relevant qualifications in business, HR, or finance
• Knowledge of NHS Scotland systems and structures