Job Title: Client Care Administrator (receptionist)
Salary: £11.56 per hour
Location: Norwood veterinary group, HU17 9HB
Job Type: Permanent, part-time
Hours: 25 hours per week, on average, including some weekend morning shifts
We have an exciting opportunity for a receptionist to join the fantastic team at Norwood Vets in Beverly.
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will be computer literate, confident and want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Roles and responsibilities include, but are not limited to:
* Managing the practice diary; booking in appointments and surgical procedures.
* Answering a range of client questions via email and telephone.
* Pro-active communication between clients and colleagues to ensure the day runs smoothly.
* Administration duties e.g. scanning paperwork, filling in forms etc.
* Processing prescription requests.
* Taking payments.
* Promoting offers and services.
* Ensuring that reception is clean and well-stocked.
Benefits
* Extensive free online Linnaeus CPD program
* Career progression opportunities
* Staff discount schemes
* Life Assurance
* Enhanced sickness pay
* Enhanced equal family leave
* Recruitment referral reward scheme
* E-car salary sacrifice scheme
* Employer contribution pension scheme
* Wellness program including:
* Employee assistance program
* Eyecare voucher scheme
* Free annual Flu jab
* Cycle to work scheme
About us
At Norwood Veterinary Group, we pride ourselves on the professionalism and compassion of our entire team and we endeavour to maintain the highest standards of qualification and experience.
Between our two branches, in Beverly and Kingswood, we have modern equipment and facilities to offer a full and excellent range of services to clients and their pets.
If you would like to apply for this role, please click the Apply at the top of the page. Or, for any questions, please contact Stephanie for more information.
#J-18808-Ljbffr