We are looking for an experienced EU Road Freight & Customs Coordinator (Imports) to join our growing Basildon team. This is an exciting opportunity for someone with a solid background in freight forwarding who thrives on managing customs processes and ensuring smooth cross‑border movements. If you’re detail‑driven, customer‑focused, and enjoy working in a fast‑paced logistics environment, we’d love to hear from you.
Job Details
Salary: Up to 30,000
Location: Basildon, Essex – Full‑time
Hybrid working: 2 days from home after probation
Responsibilities
* Managing the end‑to‑end process for EU road freight import shipments
* Taking ownership of customs entries and clearances, ensuring full HMRC compliance
* Preparing and checking all import documentation, including commodity codes, tariffs, and EORI details
* Liaising daily with hauliers, carriers, and customs authorities to ensure efficient movement of goods
* Providing accurate quotes, bookings, and shipment tracking updates
* Monitoring shipments through to POD, keeping clients informed at every stage
* Proactively resolving customs or transport issues to minimise delays
* Delivering exceptional customer service and building strong client relationships
Qualifications
* Essential: Proven experience in EU road freight forwarding, ideally import‑focused
* Essential: Strong working knowledge of UK import customs procedures and documentation
* Experience using customs clearance systems (e.g. CDS, Destin8, or similar)
* Up‑to‑date understanding of post‑Brexit regulations and international trade requirements
* Highly organised with excellent attention to detail and problem‑solving skills
* Confident communicator with a proactive, professional approach
What We Offer
* Competitive salary – up to 30,000
* Hybrid working – 2 days from home after probation
* A friendly, collaborative team with genuine career progression opportunities
* Pension scheme and additional company benefits
Join a company that values precision, teamwork, and growth – where your expertise in customs and road freight will make a real impact every day.
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