Key Responsibilities: Provide NMCI/Flank Speed end user support. Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management. Manage, maintain, and track NMCI seat and peripheral Contract Line Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands. Develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews. Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services. Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission. Provide hands-on assistance for issues that do not require direct NMCI Help Desk support. Configure laptops for remote access to support CNSL staff travel. Maintain an accurate inventory of NMCI and government assets. Provide end user support for NMCI hardware and software to include various Microsoft products. Assist with printer and peripheral devices. Requirements Possess five (5) years of experience working with NMCI networks. Experience must include knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series. This includes experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service. Education: Bachelor’s or Associate’s degree in Information Technology, Information Systems, or a related field is desired, though equivalent work experience may be considered. Clearance: Active Secret Clearance is required. Preferred Qualifications: Navy End User Support experience