Software Application Support Engineer £37,000
I’m looking for an Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, with occasional in‑person meetings in Cardiff.
Responsibilities
* Support internal and customer-facing systems, including web applications, CMS platforms, and complex software products.
* Troubleshoot issues and monitor application performance.
* Collaborate with the development team to address technical challenges, deploy updates, and continuously improve systems.
* Conduct integration and regression testing when needed.
* Create clear, user-friendly support documentation such as guides, FAQs, and incident reports.
Qualifications
* Experience supporting software or CMS-based products.
* Exposure to software testing.
* Collaborative, can‑do attitude.
How to apply
If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.
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