Job Description
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Service Designer - Public Sector Digital Transformation
If you love designing next-generation digital services that make real impact to 10s of thousands of users monthly, you'll love this Service Designer opportunity, where you'd lead design on a major 3-year public-sector digital transformation.
Salary to £70,000Location:Liverpool (3 days on-site for first 6 months, then 2 days) + HybridClearance: SC-clearableOffices: Liverpool + London
What You'll Do
* You'll lead service design across Discovery, Alpha, Beta and Live for a high-impact national transformation.
* You'll have autonomy over service blueprints, user journeys and ecosystem maps
* You'll oversee co-design workshops and turn user insights into service improvements.
* You'll support GDS service assessments and champion user-centred design.
What We Need
* Strong experience designing services in the UK public sector.
* Solid understanding of the GDS Service Standard.
* Confident working in complex, multi-stakeholder environments. xkybehq
* SC-clearable.
If you're passionate about designing services that make a real impact and thrive in complex environments, we'd love to hear from you.