Description Business Analyst 12 Month FTC Swindon & Newport - hybrid working options Band E - £42,730 Please be advised, if you have previously applied for this role in the last 3 months, your application will not be reconsidered It’s an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We are now seeking two experienced Business Analysts to provide expert analysis and support across our change portfolio, applying proven business analysis disciplines and techniques. These positions are dedicated to onboarding analysis for new UKSBS customers, playing a key role in ensuring a smooth and successful transition into our services. This is an exciting opportunity to work on high ‑ profile, multi ‑ layered change requests, ranging from people and process transformation to technology and regulatory change. You’ll collaborate with passionate professionals, influence decision ‑ making, and play a hands ‑ on role in shaping future ‑ ready services and improved pension outcomes. We’re a friendly, inclusive, and forward ‑ thinking directorate. We value initiative, welcome fresh ideas, and encourage you to lead with curiosity. You’ll be trusted to deliver outcomes while being supported by a strong governance framework, experienced colleagues and a culture that prioritises growth, collaboration and continuous improvement. Duties will include, but are not limited to the following: Lead and document the requirements gathering process for projects including planning and organising the work, engaging with clients and users Elicit requirements for custom development and enhancements using a variety of techniques Review and analysis of documentation and process descriptions, use cases, etc Produce Business Requirements, Functional Specifications, Use Cases, Screen Designs and other artefacts as required Play a key role in feasibility studies including documentation and critical analysis of options from business, technical and commercial perspectives Undertake data analysis and extract, transform and load of data including required mapping and interpretation Perform gap analysis, business process mapping, and provide subject matter expertise Liaise between business units, project teams and support teams To do this role well you will need: Proven track record as a Business Analyst, providing business, technical and commercial analysis for large scale ERP systems and/or Business Change development, preferably from within Public Sector Excellent knowledge of business analysis techniques and tools, ideally gained within an OUM or AIM project delivery environment Excellent stakeholder engagement and relationship skills – both internal & external First class written and oral communication skills Strong self-sufficiency and initiative working on ERP projects with the ability to multi-task and prioritise effectively Knowledge of data migration including data cleansing, mapping, extraction, transformation, loading of HR & Payroll and Financial data. Demonstrable ERP systems experience, preferably working as part of a team implementing large ERP systems A formal Business Analysis Qualification would be advantageous Strong analytical skills required, including the ability to interpret business needs and translate them into application and operational requirements Experience of working in an Agile/SCRUM environment A mix of public and private sector experience For additional information and a confidential discussion please contact our Recruitment Team on recruiting@uksbs.co.uk. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.