Account Co-ordinator- Be the Voice of Calm in a World of Chaos (Mostly Emails, Rare Drama) ✨
🏭 Fast-Moving & Occasionally Bonkers Consumer Goods
Right then - we’re on the hunt for an account manager who’s organised, calm under pressure, and has a cracking way with people (ideally without needing 14 cups of tea first).
You’ll be looking after a group of customer accounts like they’re your own little kingdom - answering queries, solving the odd mystery (where has that pallet gone?), and keeping everything running smoother than a freshly-oiled machine. You’ll be the friendly, reliable voice customers trust - even when they’ve “just got a quick question” that turns into a full-blown saga.
🧰 What you’ll actually be doing (besides being a legend):
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Keeping your own portfolio of accounts ticking over nicely
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Chatting with customers (the lovely ones and the slightly dramatic ones)
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Making sure targets and KPIs are hit -no pressure, you will have help!
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Working closely with planning, production, and operations - basically keeping all the plates spinning
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Spotting problems before they become proper headaches
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Visiting customers now and then (they will even let you out the office!)
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Keeping your emails tidy and your spreadsheets even tidier
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Covering your mates when they’re off sunning themselves
🧠 Who we’re looking for:
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You’ve got the gift of the gab - and you’re great on email too
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You’re organised, even if your sock drawer isn’t
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You stay calm when things go wonky (because they will - it’s FMCG!)
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You actually like helping people (weird, but useful)
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You’ve got an eye for detail and a head for juggling tasks
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You can use Word, Excel, and Outlook without needing to shout at your screen
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FMCG experience is a bonus, but if you’re a fast learner with a good sense of humour, they will show you the ropes
🙌 What’s in it for you:
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A proper canny team who’ve got each other’s backs
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A job that keeps you busy (you’ll never be clock-watching, promise)
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Loads of variety, loads of laughs, and loads of biscuits
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A chance to grow your skills and maybe even show off a bit
Sound like your kind of gig?
Click apply, dust off that CV, and let’s have a proper natter. We’re after someone smart, switched on, and genuinely nice to work with. If that’s you, don’t hang about