Job reference 321979
Work Area Manager - Late Shift - HWDC (ML406) ,
Permanent, Full time, 41 hours per week
Heathrow Worldwide Distribution Centre, Langley, Slough, SL3 8AQ
For a full job description, please click on the following link:Job Descriptions
Royal Mail International Operations operates from the HWDC (Heathrow Worldwide Distribution Centre), the UK's largest and most advanced automated hub. This facility processes worldwide imports and exports, adhering to stringent customs and aviation security standards, and connects with over 195 countries globally. Spanning 45,000 square metres, HWDC has the capability to manage around 1 million import/export items daily.
Currently, we are seeking a dedicated individual to join us as aWork Area Manager for the late shift. In this role, you will oversee a team of frontline staff within a specific area of the plant, driving high performance, motivation and commitment among team members.
The role
Responsibilities include leading a team of up to 40 full and part-time employees, conducting regular one-on-one and team meetings, monitoring daily performance and plans, and managing various aspects such as sick leave, attendance, training, and team engagement. Prioritising health and safety measures, enhancing operational efficiency, and pinpointing areas for enhancement are key aspects of this role. Collaborating with the Shift Manager, you will uphold service excellence for our customers and ensure the achievement of all operational objectives.
Shift pattern:. Monday to Friday 13:48 - 22:00. (Late shift)A degree of flexibility is required to meet operational requirements
Skills and experience
As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:
* Operational knowledge of HWDC Export and Import processing of the parcels and the overall pipeline (beneficial)
* Automation knowledge, mech performance metrics and the role of engineering in effective automation performance.
* Managing and leading a large team to maximise performance.
* People and good communication skills, able to engage and motivate team members to work to high standards.
* Target driven with a track record of improving performance and achieving KPIs.
* Experience of introducing change/improvements and successfully leading people through change.
* Data analysis and problem solving, the ability to use data to identify trends in performance and then develop solutions/make improvements.
* The ability to build effective working relationships with a range of stakeholders to achieve business benefits.
* The ability to use Microsoft Office programmes including Excel (formulas and other functions), Microsoft Word (writing reports) and PowerPoint (presentation).
Salary:Min £37,004, min £39,917, max £43,556 per annum with £464 per month late shift allowance
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
Closing Date: Wednesday 11th June. Please note, this advert may close early if the appropriate number of applications has been reached.
Job Enquiries: richard.tilling@royalmail.com orbasit.kuko-iyii@royalmail.com
Recruitment Enquiries: victoria.lucas@royalmail.com
For guidance on writing a great CV and how to prepare and conduct yourself at interview there are two online courses available on SuccessFactors called ‘CV Guidance’ and ‘Interview Skills’.
As part of the online application process you will be asked to confirm that you meet the minimum eligibility criteria. Before completing your application, you should read the criteria below in order to check that it is appropriate for you to apply. You will also need to seek approval from your line manager and may need additional HR approval in place before progressing.
Details of the internal application eligibility criteria can be foundhere
Terms of appointment are detailed within the advert and voluntary transfer terms will apply (unless stated otherwise).
#J-18808-Ljbffr