Overview
Assistant Manager - Luxury Jewellery Boutique, Hitchin, Hertfordshire
Location: Hitchin, Hertfordshire
Hours: Full-time preferred (part-time considered for the right candidate)
Salary: £27,000 - £35,000, depending on experience
Responsibilities
* Welcome and assist customers with warmth and professionalism
* Sell with confidence, sincerity, and a strong knowledge of products and collections
* Resolve customer enquiries (e.g. repairs, returns, bespoke orders) with calm and clarity
* Support and develop the sales team, ensuring consistent high standards
* Maintain attractive displays and uphold brand presentation guidelines
* Assist with store operations - opening/closing, stock handling, payment processing
* Work with the owner to help drive sales and grow the business
What They’re Looking For
* Previous retail experience, ideally in luxury goods or jewellery
* A confident, approachable personality with strong people skills
* A genuine interest in fine jewellery and craftsmanship
* High attention to detail and a calm, professional manner
* Flexible availability including some weekends and occasional evenings
* A strong sense of integrity, care for customers, and pride in delivering exceptional service
Working Hours
Typically 8:50am - 5:50pm, 3-5 days per week (full-time preferred)
Application Process
You’ll be asked to upload your CV and complete a short set of assessments as part of your application. These help us understand how you naturally work and interact with others - and you’ll receive your own behavioural profile upon completion.
If you’re looking to join a values-driven business where quality and customer care come first, this could be the perfect opportunity. Apply now and see if this is the right next step in your retail career.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Design, Art/Creative
* Information Technology
Industries
* Advertising Services
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