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Ups customer engineer

Bedford
Vertiv
Customer engineer
Posted: 19 August
Offer description

Duties & Responsibilities:

* Carrying out planned PMV on Vertiv/Emerson 48V DC Power systems across multiple customer premises, including Vodafone, BT, Virgin Media.
* Assisting with the resolution of technical issues, whether remotely or onsite, on our Vertiv DC Power Systems.
* Assisting with new 48V DC installs and commissioning.
* After a probation period, joining and covering on-call rota 1-7 weeks for DC and Low Power UPS systems.
* Once trained on 380V HV DC systems, carrying out maintenance and support across multiple customer premises.
* Assisting with battery builds, replacements, and testing of UPS systems when required.
* Completing post-work paperwork and documentation for new DC power systems and maintenance visits.
* Providing maintenance and callouts for mobile data centers.

Knowledge, Skills, and Abilities:

* Previous experience with 48V DC and low power UPS systems is an advantage.
* Electrical qualification to 18th Edition is desirable.
* Excellent organizational and time management skills.
* Ability to work as part of a team and independently.
* Self-motivated and capable of operating with minimal supervision.
* Valid ECS and First Aid certificates are desirable.

Additional / Preferred Qualifications:

* Excellent computer skills.
* Previous environmental service experience.
* Excellent customer service skills.
* Self-starter with the ability to plan, organize, and manage time effectively.
* Valid driving license.

Travel Requirements: 100%

Our Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Strategic Priorities:

* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength

Our Behaviors:

* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From simple daily activities to life-changing medicines, from push notifications to generative AI, we design, manufacture, and service products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base, and global reach spanning nearly 70 countries, we are well-positioned to deliver value and create opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all, respecting hiring, employment terms, mobility, training, compensation, and occupational health without discrimination based on age, race, color, religion, creed, sex, pregnancy, marital status, sexual orientation, gender identity/expression, genetic information, citizenship, veteran status, political affiliation, or disability. If you have a disability and need assistance accessing or using this website to apply, please email help.join@vertivco.com. For more details or to apply, visit our careers page at Vertiv.com/Careers.

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