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We are hiring!
Circet UK’s Home division is currently seeking to recruit Service Delivery Technicians to provide resources to our clients. Telecommunications Technicians are responsible for the installation, repair, and maintenance of Broadband, Telephone, and TV services.
The typical work hours are 40 hours per week, Monday to Friday, including Saturdays. However, the role may involve considerable travel and work outside regular hours without additional pay.
Responsibilities include:
* Complete all work to the required quality standards as per Circet Home's guidelines and client requirements
* Perform Fibre and Copper installations, surveying, and repairing orders
* Conduct site inspections and evaluations, including traffic management
* Educate customers about installed services and ensure all services operate satisfactorily
* Work efficiently, maintain a clean environment, and ensure high customer satisfaction
* Respond professionally to customer requests and inquiries
* Develop professional skills through ongoing training
* Comply with company fleet policies
* Follow health and safety regulations as outlined in the H&S handbook and Toolbox Talks
* Operate tools safely and in accordance with safety standards
* Ensure environmental regulations are followed during work activities
Skills & Experience (Full Training Provided):
* Full UK Manual Driver’s License
* Ability to manage technical work with minimal supervision
* Interpret technical issues from non-technical customer descriptions
* Diagnose and repair existing equipment issues
* Good communication skills and effective prioritization of tasks
* Ability to work under tight deadlines confidently
* Experience dealing with external stakeholders and effective communication
* Implement and adapt procedures for service delivery as per client requirements
* Understand client quality standards
* IT skills for liaising with group work control
* Professional, self-motivated, with good communication skills and team integration abilities
Physical Requirements:
* Ability to lift objects regularly
* Respond quickly to sounds and dangerous situations
* Climb ladders safely while carrying up to 40 pounds
* Comfortable with bending and stretching
* Ability to work independently
* Properly wear personal protective equipment most of the day
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