Title: Paraplanner
Type: Permanent
Hours: Full Time (37.5 hours per week, Mon Fri)
Salary: £45,000 + bonuses
Location: Hybrid, area covered from Inverness to Aberdeen
Details:
Our client is a progressive UK-wide independent financial advice business specialising in all aspects of savings, investments, and retirement planning to individuals, delivering independent financial advice to their customers. We are currently recruiting a Paraplanner to work closely with a team of financial advisers to provide research and report writing. The Paraplanner will work as an integral part of the support team providing the advisers and their clients with a professional and efficient service.
Duties and responsibilities include:
Understanding clients financial situation & objectives.
Providing research, analysis & technical support.
Preparing recommendation reports.
Maintaining client records.
Analyse clients circumstances, objectives & risk profile.
Identify missing client information pertinent to formulating recommendations.
Liaise with financial advisers to query/challenge proposed recommendations.
Provide research on all relevant advice areas, products, and investment solutions.
Prepare information / comparisons, ready for analysis by the adviser.
Use of company-approved research systems to assist analysis.
Cashflow modelling analysis.
Produce client suitability reports confirming new recommendations in accordance with the Companys internal standards and compliance procedures.
Obtain accurate illustrations, key features, and other relevant paperwork for advisers presentation meetings with clients.
Assist in the completion of remedial actions following quality checking Maintaining client records.
Maintain accurate and up-to-date client and plan records on back-office system.
Ensure all relevant documentation and correspondence is uploaded to the correct client records on the back-office system and named in accordance with Company procedures.
Create, manage, and complete tasks on the back-office system in accordance with Company procedures.
Person Specification:
Qualifications
5 GCSEs passes or equivalent including English and Maths.
Level 4 Diploma in Financial Planning.
Knowledge
General knowledge across a wide range of financial planning areas such as pensions, investments, protection, and estate-planning (including use of Trusts).
Experience in an IFA/Wealth Management environment.
General knowledge of the employee benefits/corporate pensions/business protection markets.
Experience in an employee benefits/corporate pensions environment.
Skills
Able to adapt the language, style and method of communication depending on the needs of the client or colleague.
Can prioritise daily tasks, and restructure day as ah-hoc duties require, arranging client related tasks as a priority.
Understand what good customer service is and prioritise customer work to deliver good service.
Understand the importance of teamwork and how collaboration can improve outcomes.
Understand and be able to use technology for the role effectively.
Expertise to do the role and understand areas for improvement & looking for opportunities to develop.
Desirable
Experience of Intelligent Office back-office system.
Experience of Finametrica, O&M Profiler, Defaqto and FE Analytics or equivalent research tools.
Experience in cashflow modelling.
Key Performance Indicators
The performance of the staff member assigned to this job role function shall be measured by:
Individual / Team meets financial targets, KPIs and SLAs.
Internal and external customer satisfaction measures.
Feedback from senior colleagues, advisers and team members.
Adherence to all company policies and procedures.
Adherence to compliance and other legal regulatory processes.
Additional:
Hybrid working arrangement with a requirement to attend an office 1 to 2 days a week (flexible).
Flexible benefits scheme whereby 5% of the salary is used to purchase benefits on an annual basis.
Income Protection as standard.
Pension.
Discretionary annual bonus based on company profits as well as individual KPIs.
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