A bit about the role
We treat our managers as business owners, this is your business. That means the stock, standards, team, labour, and customers. It’s all yours to own and grow. So go ahead and make it your own.
What’s involved?
- Taking ownership of all controllable costs through effective management of stock, labour, cash, and training. Making sure to celebrate success along the way.
- Inspiring your team to feel valued and get involved in making the store the best it can be.
- Managing the store KPI report, Costa Check and Listen and Learn then look for trends and opportunities to grow your business.
- Training and developing your team to reach their full potential.
- Owning the health and safety within the store.
A bit about you
A passion for coffee and people is just the start of what we’re looking for.
What else makes a great Store Manager?
- Management experience, ideally within a fast‑paced environment.
- A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity.
- A keen attention to detail, ensuring compliant brand standards.
- An ambitious character who wants to be part of our growth journey.
- Ability to thrive under pressure and encourage others to work at speed.
- Experience of recruiting, coaching and developing team members.
What we can offer
- Salary of UP TO £34,000 per year based on experience, working 42.5 hours per week.
- STAR rewards, exchange your points on our online shopping platform.
- More Star points awarded on your birthday, work milestone, promotion or just because you went above and beyond.
- Free handmade drinks plus 50% discount on food and bottled drinks while at work.
- Sim Trava Pension Scheme.
- Discounted gym memberships & no commission foreign currency purchases.
- Wellbeing support with Employee Assistance Program.
- Commitment to you and your Individual training, a plan tailored to your requirements.
