Job Description
General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop
As general manager
Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
• Achieve and strive to exceed all targets through an efficient Body Shop operation.
• Ensure the highest level of customer satisfaction.
• Help Body Shop to achieve industry-leading standards of process efficiency.
• Ensure compliance with company policies, manufacturer agreements and industry guidelines.
• Maintain the Quality management and audit processes
Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.
• Labour productivity, efficiency, utilisation and cycle time.
• Cost control vs. objectives.
• Customer Satisfaction Indicator.
• Compliance with HSE, COSHH and EPA regulations.
• Staff retention.
As gerneral manager the Objective:
Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales
• Develop ongoing strategies to increase business in accordance with the growth/business plan.
• Increase the volume of work by ...