Customer Service Advisor Northampton (NN5) Friday-Tuesday Shift - (11AM-8PM on Fridays and 8AM-5PM Saturday to Tuesday) Hourly rate - £12.21ph Temporary ongoing with the potential to become permanent after 12 successful weeks. We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you. Duties Inbound customer calls relating to queries around the delivery of their goods Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location Booking in deliveries with customers Writing emails to customers Updating and maintaining the database with address details, or updates on the query The Candidate Exceptional customer service skills Exceptional communication skills both written and verbal MS Office - Word and Email Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now