Job: Resource Advisor Overview Open Positions: 3 Hours: 37/week (Mon–Thurs: 8:30am–5pm, Fridays finish early) Location: Duncrue Industrial Estate, Belfast, UK Pay: £15.82 per hour Fuel: Mileage compensation covered Main Purpose Become a driving force in delivering the council's waste strategy. This role involves engaging with the community, supporting households and businesses to improve recycling habits, contributing to waste-reduction programmes, and helping deliver sustainable initiatives across Belfast. Key Responsibilities As a Resource Advisor, you will: Engage directly with local communities to promote sustainable waste practices and recycling. Deliver high-quality customer service by engaging positively with residents and resolving queries effectively. Support routine operations such as conducting surveys, using handheld technology, and handling complaints professionally. Drive council vehicles when required to support waste-related duties within assigned areas. Monitor and manage waste-management materials, including educational resources, and support operations at communal waste facilities. Your role will directly support the delivery of environmental and sustainability objectives across the city. Requirements Essential Criteria Licence / Transport: Full valid driving licence or reliable access to transport. Experience: Minimum of one year’s experience working directly with the public, including handling complaints and resolving issues. Experience supporting events, basic data collection or monitoring activities. Skills: Strong communication skills with the ability to explain information clearly to the public. Good organisational skills and the ability to work effectively as part of a team. Confident IT user, including handheld or mobile devices. Basic understanding of recycling and sustainable waste practices. Desirable Criteria What This Role Offers Practical experience in sustainability and environmental initiatives. A supportive and collaborative working environment. Mileage or fuel costs covered for work-related travel. Early finishes on Fridays. Inclusive Workplace This role promotes equality, accessibility, and diversity. Applications are welcomed from candidates of all backgrounds.