Are you a sharp problem-solver with a knack for data analysis? We're looking for a Complaints Investigator to join our team in Witney, Oxfordshire. This isn't a customer service role; it's a chance to use your analytical skills to ensure the safety and quality of medical devices that make a real difference in people's lives. What You'll Do Investigate Product Issues: You'll be responsible for meticulously investigating customer-returned medical devices to identify the root cause of any issues. Identify Trends: Using our advanced computer systems, you'll analyse data to uncover trends and patterns in product complaints, helping us proactively prevent future problems. Improve Processes: You'll play an active role in enhancing procedures and increasing efficiency to support our quality control efforts. Collaborate Globally: You'll work with colleagues around the world, sharing insights and collaborating to achieve team goals. Drive Problem-Solving: Your analytical mindset will be key to spotting trends in complaints and bringing them to management's attention for further investigation. What We're Looking For Analytical Skills: You should have a keen eye for detail and a knack for analysing information to find root causes. Strong IT Skills: Proficiency in computer programs, particularly Microsoft Word and Excel, is essential. Excellent Communication: You'll need to communicate clearly and...