Role Description Join Our Team as a Quality Auditor Location :Home-based with frequent travelling required in the South-east and South-west and sometimes as far as Oxfordshire Salary: £40,000 per annum Benefits 33 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service). Discounts and cashback at hundreds of shops, restaurants, and activities, plus eligibility for Blue Light Card discounts. Life assurance of 2x annual salary Leadership development academy and talent programme for the next steps in your career. Hours: Full Time (37.5 hours), Permanent Sector: Charity, Health & Social Care, Learning Disabilities & Autism Essential: Full UK drivers License with access to own vehicle Scope of the Job This is a fulltime permanent position as Quality Auditor of the support SeeAbility provides to people living in their own homes and in SeeAbility's registered care homes. Your primary focus is on assessing whether that support is of the standard we expect and in line with best practice and all relevant regulations. The role A Lead Quality Auditor isresponsible for conducting internal audits to ensure that an organization is complying with established regulations and standards. They are responsible for planning and conducting audits, analysing data, and preparing reports that provide evidence of conformance or non-conformance. Your role will involve: compliance and quality auditing the services we provide to people living either in our registered care homes or in their own homes (very often shared with others); auditing by a combination of desktop assessment and home visits; reviewing and developing the processes by which we audit and review; supporting managers and their teams to improve; supporting managers and the organisation with CQC registrations; investigating concerns that arise, often with a safeguarding element; contributing to policy development and review; contributing to training programme development. About us Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UKhaving pioneered specialist support across multiple generations since 1799! We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike andassists people with a disability to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible. What experience you will have & personal characteristics The factual bit This role is full-time and home-based with a requirement to travel frequently. Your role will involve: compliance and quality auditing and reviewing the services we provide to people living in our registered care homes and own homes (very often shared with others); auditing and reviewing by a combination of desktop assessment and home visits; reviewing and developing the processes by which we audit and review; supporting managers and their teams to improve; supporting managers and the organisation with CQC registrations; investigating concerns that arise, often with a safeguarding element; contributing to policy development and review; and, contributing to training programme development. What you bring You will bring to the role a good understanding of what excellent person-centred support looks like and share our ambition to see it delivered to all the people we support. Ideally, you will have developed this understanding by delivering high quality support yourself in the care sector, preferably to people who have autism or a learning disability. You will have a good awareness of the legislation we and our regulators and commissioners work to. Areas of particular relevance include: The Care Act Health and Social Care Act Mental Capacity Act relevant Health & Safety regulations. You will be familiar with the Care Quality Commissions assessment framework and methods of working. You will also be familiar with the CQCs registration processes and regulated activities relevant to our work. You will be confident in offering sound advice to colleagues based on this awareness but look always to empower managers. You will be required to produce detailed thorough audit and investigation reports and to review policies and procedures, so must have excellent writing skills. You will have excellent all-round administrative skills and work competently and confidently with Microsoft Office programmes, including Word, Excel and Powerpoint. You will have first-class interpersonal skills for engaging with colleagues from all areas of the organisation and at all levels. You will be as comfortable performing formal presentations as you are talking to colleagues one-to-one, both virtually and in person. You will have a can-do flexible approach and be able to manage a busy workload under pressure of deadlines. You will have a good understanding of what to prioritise when. Please see the Job description for extensive details. INDSJS Our Benefits Why work for us? Your development and appreciation Annual excellence awards Long service awards every 5 years and recognition Development Discussions: Opportunity to discuss your progress and your future Leadership development academy for the next steps in your career Your work-life balance 33 days holiday (incl. bank holidays), increasing to 41 days with long service ( 1 extra day for each year of service ) Life events : Time off when you need it most 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years Buy or sell annual leave scheme Enhanced Family-Friendly Pay Paid Fertility Leave Carers Leave available Your money goes further £500 monthly bonus scheme for two lucky colleagues Eligible for Blue Light Card discounts Discounts and cashback at hundreds of shops, restaurants and activities Access to Tickets for Good Pay reviews and commitment to pay competitive rates Employer contributory pension scheme: Support and tools to help you make the right decisions about your future Paid DBS and renewals Season ticket loans Advance Pay/Savings scheme using Wagestream app Your wellbeing counts Cycle to Work scheme Life assurance of 2x annual salary Free 24/7 employee assistance programme for advice and support Free eye test Discounted Gym Membership Dedicated in house Wellbeing Coach for your team Safer Recruitment SeeAbility is committed to safe and fair recruitment practices,safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following: A criminal background check through the Disclosure and Barring Service (where appropriate). Documentary evidence to confirm your identity, current address, and the right to work in the UK. Health Declaration to ensure that you are medically suitable for the role you have been offered. References will be obtained to ensuresatisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. These checks will be carried out and completed prior offering a date to start employment at SeeAbility s expense. Diversity SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We believe a diverse workforce drives innovation, creativity, and success. Everyones unique experiences and views are appreciated, and their opinion valued.We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates. In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.