Senior Medical Secretary
Join Betsi Cadwaladr University Health Board as a Senior Medical Secretary.
Job Overview
Provide a confidential and supportive administration service to patients, clinical teams, carers, and internal and external agencies to ensure a safe and efficient patient pathway and support families and carers.
Main Responsibilities
* Deliver a high quality medical secretarial and administrative service to doctors, junior medical teams, specialist nursing teams and other health professionals.
* Coordinate and maintain arrangements to facilitate patient progression along a defined pathway.
* Maintain office organisation and monitor workload of the administration team.
* Guide and direct the team to oversee the smooth running of the department and provide support to the line manager.
Qualifications and Experience
* NVQ Business Administration Level 3 or equivalent experience.
* City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration or equivalent medical secretary experience.
* ILM Level 2 Team Leader or willingness to work towards and achieve within 2 years.
* RSA / OCR Level 3 or equivalent typing qualification.
* ECDL or equivalent computer knowledge.
* Knowledge and ability to use Microsoft Office applications.
* Evidence of continuous personal development.
Desired Skills and Knowledge
* Management qualification or working towards.
* NVQ Level 3 Customer Service.
* Knowledge of Referral To Treatment (RTT) process.
* Previous NHS experience.
* Experience producing graphs and statistics.
* Ability to produce reports.
* Confident in all aspects of office practice.
Personal Attributes
* Excellent communication and customer service skills.
* Advanced typing skills.
* Ability to work autonomously and prioritise own workload.
* Ability to transcribe succinct minutes.
* Good team working ethic, enthusiasm, commitment, proactive attitude, patient‑focused approach, innovative mind.
* Welsh speaker desirable.
* Travel between sites possible.
Employment Details
Mid‑Senior level, Full‑time, Health Care Provider. Jobs across North Wales.
Equal Opportunities
We are committed to promoting equality and diversity, and we welcome applicants under the “Disability Confident Employer” scheme.
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