Credit Controller | Fashion Wholesale & Retail | High-Impact, Commercial Role (Based in the City of London) Your new company You’ll be joining a fashion-led wholesale and retail business operating in a fast-moving, highly commercial environment. The culture is hands-on, collaborative and driven by ownership, teams work closely together, decisions are made quickly, and finance plays a visible role in supporting the wider business. This is a company that values strong relationships, clear communication and people who are comfortable working at pace. Your new role As Credit Controller, you’ll take ownership of the full credit control cycle, helping to protect cash flow while supporting commercial decision-making across the business.Working closely with the Sales Ledger Manager, Sales, Operations and Merchandising teams, you’ll balance firm credit control with strong customer relationships, making judgement calls around credit risk, order release and payment plans. Key responsibilities include: Assessing creditworthiness of new and existing customers and recommending credit limits and terms Managing and monitoring credit insurance limits Proactively chasing payments across major, overseas and independent accounts Owning the aged debt position and taking action on overdue balances Setting up and managing payment plans and pro forma accounts Making decisions on releasing or holding orders based on credit status Producing daily On Hold reports for warehouse and internal teams Investigating and resolving debit notes, chargebacks and account queries Supporting payment allocation, reconciliations and issuing customer statements Reviewing bank statements and identifying incoming payments Producing monthly cash forecasts and supporting cash flow reporting Assisting with month-end sales ledger activities and ad hoc finance support What you'll need to succeed Strong Excel skills; with strong hands-on experience using SAP Proven experience in a Credit Control role, ideally within fashion wholesale or retail Strong commercial awareness and understanding of the retail landscape Confidence communicating with customers and internal stakeholders at all levels Excellent organisational skills and attention to detail Ability to work under pressure and manage competing priorities A proactive, solutions-focused mindset with strong ownership What you'll get in return A visible and commercially influential role within a fashion-led business Close collaboration with senior stakeholders and cross-functional teams A fast-paced, professional environment where finance plays a key role in decision-making Early Friday finishes during the summer months Hybrid working, with one day per week from home A pivotal role within the organisation, offering the opportunity to make a direct and meaningful impact on the company’s future success What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4786739