The Role To support the Head of Improvement in the delivery of a portfolio of Quality projects designed to support delivery of the highest quality health and care services in NHS Lanarkshire through monitoring and using performance, quality and safety data to identify issues that need to be addressed and taking follow-up action to improve the quality of the care and services delivered. Actively promote safe and reliable person centred healthcare, an open, just and fair culture and achievement of the aims and goals of the NHS Lanarkshire Quality Strategy. The improvement programmes and work streams which support the Quality Strategy are innovative and complex and will focus on developing, testing, reliable implementation and spread of improvements that demonstrate safe, person centred, reliable and effective care for patients and support the achievement of the board’s organisational wide patient safety aims and goals. This will include reporting to the Senior Improvement Advisor and providing assurance to the Head of Improvement and will contribute to supporting relevant Executive Sponsors, Clinical Leads, Multidisciplinary teams and the overall development and performance of staff involved in Quality Strategy improvement work. To teach, facilitate, coach, mentor as well as promote the use of improvement science and best international and national practice in improving the quality of care and reducing harm across NHS Lanarkshire. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring Qualifications and experience Educated to degree level or equivalent experience. Significant experience operating at a senior level. Improvement Advisor/SPSP Fellow – and or expert level in improvement science and its practical application in health and care settings Evidence and experience of leading improvement programmes in patient safety or other areas that have delivered improvements to patient care Practical experience of project/programme management and the management of change. Experience of working with key stakeholders, demonstrable evidence of influencing and successfully implementing change and improvement in a complex environment Evidence of ongoing professional development Skills: Leadership Credible and visible leadership is required to enable and support successful implementation of patient safety improvement across NHS Lanarkshire. Specifically the Improvement Advisor will manage and monitor the delivery and implementation of improvement programmes/projects. Advising on the scope, aims, objectives and key success factors of improvement programmes in association with key stakeholders and to ensure that the Project Charters and programme plans, infrastructure and related project/programme documentation are in place and remain relevant and up to date. Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. It would be great if you also have Need to ensure deadlines are met and work is consistently of high quality Challenging others constructively and in a professional manner to think and work differently and demonstrate the benefits of patient safety improvement and change Meeting walls of resistance in term of lack of motivation from staff whilst striving to achieve high standards and meet strict deadlines Occasionally deal with disgruntled clinical and non-clinical staff Contract type Permanent Full time 37 hours Location and Working Pattern This role will be based in Quality Directorate Improvement Team within Kirklands - NHSL Headquarters The working pattern for this roleto be confirmed Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you’re looking to find out more, then we would love to hear from you! Please contact Caroline Brown, Acting Head of Improvement at: Caroline.Brown@lanarkshire.scot.nhs.uk For enquiries regarding the application form or recruitment process, please contact jennifer hughes, Recruitment Administrator on jennifer.hughes@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email) Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire’s benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension ) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another. *Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.