Go back Mid and South Essex NHS Foundation Trust
Bank - Pharmacy Assistant - Band 3
The closing date is 06 August 2025
The post holder will receive, dispense and hand out prescriptions, dispense inpatient, outpatient medications and provide other support services to the Pharmacy department, including the receipt of orders, storage and supply of Pharmaceuticals Controlled drugs and other stocks, ward top-ups.
Main duties of the job
* Communication
Pharmacy reception duties including receiving prescriptions from outpatients, ward staff and other clients, take payment for prescriptions and forward prescriptions to the correct location for dispensing.
Identify, resolve, or refer any prescription queries at point of reception.
* Clinical Duties
Restock medication ensuring stock rotation with the dispensaries.
Help to maintain a clean working environment in all areas of pharmacy.
Dispense Inpatient and discharge prescriptions both within the pharmacy department and out on the wards using the mobile dispensing trolleys.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest Trust in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon, and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing, and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
In addition to the below, undertake any other reasonable duties the Operational Lead Technician may allocate from time to time.
* Communication
Pharmacy reception duties including receiving prescriptions from outpatients, ward staff and other clients, take payment for prescriptions and forward prescriptions to the correct location for dispensing.
Identify, resolve, or refer any prescription queries at point of reception.
Answer telephone enquiries from staff and patients, resolve or refer as necessary.
Hand out completed prescriptions with appropriate counselling, under the supervision of the senior pharmacy technician in charge.
Under instruction from a senior member of the team, arrange delivery of medications to patients home address, including labelling and secure sealing of medication packages, contacting patients and accurate record keeping of all deliveries
* Analytical and Planning
Perform departmental expiry date checks to schedule.
Maintain supplies of non-drug items including controlled stationary e.g. FP10 prescriptions and controlled drug registers, ensuring accurate records are maintained.
* Clinical Duties
Restock medication ensuring stock rotation with the dispensaries.
Help to maintain a clean working environment in all areas of pharmacy.
Dispense Inpatient and discharge prescriptions both within the pharmacy department and out on the wards using the mobile dispensing trolleys.
Process prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package and label prescription items according to department procedure. Make records as necessary e.g., endorse prescription; make an entry into the controlled drug register.
Dispense Outpatient prescriptions. Process the prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package, and label prescription items according to department procedure. Make records as necessary e.g., endorse prescription; make an entry into the controlled drug register.
Participate in late shift, weekend and bank holiday rotas.
* Policy and Service Development
Follow departmental standard operating procedures at all times
Assist in updating standard operating procedures as requested by the Operational Lead Technician.
Direct service users to pharmacy policies on the Trust intranet as needed.
* Financial and Physical Resources
Assist in running adhoc and planned reports using pharmacy IT systems as requested
Perform departmental stock checks, counting and escalating discrepancies.
Process homecare prescriptions and invoices.
Assess suitability of pharmaceuticals for return to stock. Return items to stock using the pharmacy stock control system as authorised or dispose of according to departmental waste procedure as appropriate.
* Staff Management
Not applicable to this role
* Information Resources
Provide support to end users of the pharmacy Wellsky system.
Assist in the maintenance of all pharmacy IT systems.
Person Specification
Qualifications
* Good general education including Maths and English grade C/4 or above
* Hold NVQ level 2 in Pharmacy OR Hold the NPA or an equivalent dispensing qualification
* Previous hospital experience in a similar role Pharmacy experience
Knowledge
* Demonstrates an ability to accurately follow instructions and maintain competence in a busy environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Mid and South Essex NHS Foundation Trust
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