Overview
A great opportunity is available to join a dynamic relocation and destination services team supporting international employees and their families as they settle into a new location.
This role focuses on delivering high-quality destination services, ensuring a smooth transition and positive relocation experience. Flexible hybrid working is available.
Previous experience working for a relocation company or destination services provider is essential.
Key Responsibilities
* Provide personalised support to relocating employees and their families during their move and integration.
* Deliver destination services including: orientation programs covering housing, schooling, local area information, and cultural adjustment.
* Coordinate with service providers to arrange home searches, settling-in services, and other destination needs.
* Act as the primary point of contact for relocating assignees, addressing questions and resolving challenges quickly.
* Support client HR teams with updates, case management, and policy guidance.
* Maintain accurate records, case notes, and reporting throughout each assignment.
* Ensure exceptional service delivery and a positive relocation experience from start to finish.
Skills & Experience
* Previous experience in relocation, destination services, or global mobility is highly desirable.
* Strong knowledge of the relocation process and local area resources.
* Excellent communication and interpersonal skills with a customer-first approach.
* Fluent English; additional languages are a strong advantage.
* Highly organised, with the ability to multitask and solve problems effectively.
* Bachelor’s degree preferred but not required.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Human Resources, Customer Service, Administrative
Industries
* Transportation, Logistics, Supply Chain and Storage
* Human Resources Services
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