As a Kitchen and Bathroom Fitter, you will be at the forefront of delivering high-quality kitchen and bathroom installations in both occupied and void properties. This role demands a multi-skilled professional with a passion for craftsmanship, customer service, and continuous improvement. Key ResponsibilitiesInstallation & Repairs
* Execute kitchen and bathroom replacements to the highest standards.
* Perform multi-trade tasks such as:
* carpentry, plumbing, plastering, tiling, vinyl flooring and decorating.
* Deliver a first-class customer experience with a focus on first-time fix and minimal disruption.
* Health, Safety, Environment & Quality (SHEQ)
* Adhere to all safety protocols, including PPE usage, risk assessments, and safe work methods.
* Participate in mandatory training and maintain professional qualifications.
* Ensure equipment is maintained, serviced, and compliant with regulations.
Customer Experience
* Represent the company with professionalism, empathy, and respect.
* Engage with customers to ensure satisfaction and resolve issues proactively.
* Contribute to customer feedback and service improvement initiatives.
* Productivity & Efficiency
* Maximize daily productivity and minimize downtime.
* Maintain van stock and order materials responsibly.
* Collaborate with supervisors and team members to enhance service delivery.
Person SpecificationKey Skills & Attributes
* Strong commitment to customer service excellence.
* Self-motivated, organized, and solution oriented.
* Effective communication and problem-solving skills.
* IT literacy and willingness to learn new skills.
Knowledge & Experience
* Comprehensive trade and construction knowledge.
* Understanding of health and safety regulations.
* Experience working in occupied homes and under time constraints.
Qualifications
* GCSEs or equivalent (Essential).
* NVQ Level 2 or higher in a construction trade (Essential).
* CSCS Card, First Aid Training (Desirable).
* Full clean driving licence (Essential).
Values & Behaviours
* Take Responsibility Be accountable and act with integrity.
* Show Empathy Respect others and care for the environment.
* Better Together Collaborate and embrace diversity.
* Be Ambitious Strive for excellence and continuous improvement.
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