How you'll help us live our purpose
We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do and one we're proud of. And you can play your part too join our dedicated team in the Cheltenham branch and support you to give our members the great service we pride ourselves on, whatever they're saving for.
How you'll make a difference
You'll be a friendly face at Cheltenham when our customers come into branch, assisting with all branches-based products and services. You will open savings accounts for those who are looking to invest for a fixed term or save for an important event. You'll make follow up calls and take incoming calls to customers to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.
What you'll bring to the role:
1. Experience of working with customers delivering exceptional service
2. Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
3. Resilient and able to handle challenging customer situation...