Admin Assistant – MES Training
Hours: 40 hours per week
Location: Bristol
Contract: Fixed Term Contract – 12 months
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Admin Assistant to support our commercial training business, MES Training, by ensuring the smooth coordination and delivery of health and safety training courses across the UK.
Role Responsibilities
* Liaise directly with clients, trainers, and associates to manage course bookings and respond to customer enquiries.
* Coordinate pre-course preparations, including scheduling, documentation, and trainer support.
* Support the sales team and Assistant Training Manager with internal bookings, live schedule uploads, and opportunity recording.
* Manage certification, post-course documentation, course records, and administrative processes following course completion.
* Act as a key point of contact for incoming calls and inbox management, providing excellent customer service at all times.
Required Qualifications
* Previous administration experience (preferred).
* Strong organisational skills with excellent attention to detail.
* Confident written and verbal communication skills, including professional telephone manner.
* Ability to work independently and collaboratively as part of a team.
What’s in it for you?
* Be part of a supportive team within a growing business that offers progression opportunities.
* Access to a company benefits and discounts programme, including pension scheme.
* Free on-site parking and a collaborative, people‑first working environment.
Benefits
* Virtual GP and health benefits.
* Salary Finance scheme (access up to 50% of earned pay before payday, competitive loans).
* Choice of flexible lifestyle benefits platform, Choices (extra holiday days, critical illness insurance, dental, technology products).
* MiDeals discounts, cycle‑to‑work scheme, life cover up to four times salary, enhanced pension contributions, save‑as‑you‑earn, Mitie Matching Share Plan.
* Mitie Stars recognition with monthly cash prizes and up to £10,000 yearly.
* We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, please let us know by emailing Smriti Jasoria at smriti.jasoria@mitie.com.
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