My client based in Egham require an experienced Customer Support Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy. This is a hybrid role working Monday to Friday, fulltime, permanent. The salary is £24000-£26500 plus bonus.
Joining a well-established Customer Support Team of a global brand based in Egham, Surrey, working as the Customer Support Advisor you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.
DUTIES As the Customer Support Advisor your duties and responsibilities include:
• Process orders, credit and debits
• Process returns and resolve complaints
• Answer phones, emails and web enquiries
• Make proactive calls and emails to customers
• Manage backorders and Outlook tasks on a daily basis
This is an excellent opportunity to join a high achieving, friendly team within a forward thinking company