SCHOOL / SERVICE
School of Health & Medical Sciences
DEPARTMENT
Student and Academic Administration
LOCATION
Myddelton Street Building
CONTRACT TYPE
Fixed-term
JOB CATEGORY
SALC / Clerical / Technical / Support
HOURS
Full-time
SALARY MIN
£30,378
SALARY MAX
£33,951
PUBLICATION DATE
03-Oct-2025
CLOSING DATE
12-Oct-2025
City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
We are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university, in which staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and increased interdisciplinary opportunities. We are now one of the UK's largest health educators and one of the largest suppliers of the health workforce in the capital.
Background
This role presents an exciting opportunity to contribute to a positive student experience by supporting all of our Undergraduate/Pre-Registration students to help them perform to their highest potential through the provision of excellent customer service and administrative support.
This entry-level role offers a valuable opportunity to contribute to the success and wellbeing of our Undergraduate/Pre-Registration students by delivering high-quality administrative and customer service support. As part of a professional and student-focused team, you will play an integral part in enhancing the student experience from enrolment through to graduation.
You will support a diverse population of students by assisting with day-to-day queries, helping to navigate University processes, and ensuring timely access to key information and services. Your work will involve maintaining accurate student records, coordinating routine administrative tasks, supporting assessment and attendance processes as well as contributing to the smooth running of UG academic programmes.
This position is ideal for a motivated and organised individual who enjoys working in a fast-paced, team-oriented environment. It is particularly well suited to someone looking to start or develop a career in higher education administration, with opportunities to gain experience in student engagement, academic support, and cross-functional collaboration with academic staff and professional services.
By providing responsive and efficient support, you will help ensure that all our students feel supported and empowered to achieve their full potential throughout their academic journey.
Responsibilities
The Course Administrator will be the first point of contact for Undergraduate/Pre-Registration enquiries, advising on a wide range of course-related matters as well as dealing with general enquiries from prospective students. The appointed candidate will also provide routine administrative support to all members of the course office and undertake specific tasks as required. They will report to the Senior Course Officer.
Please see the JD for further details.
Person Specification
The successful candidate will have administrative experience and experience of working in a busy customer focused environment, multi-tasking and dealing with people from a wide range of backgrounds.
Excellent customer service, written and verbal communication skills along with a high level of accuracy and attention to detail are essential requirements
Knowledge of the Higher Education Sector and of SITS student records database would be desirable
Please see person specification for further details.
Please note the advertised role of Course Administrator does not satisfy the sponsorship requirements set out by the UKVI. If you require a visa at this time or continued sponsorship please contact us to further discuss.
Additional Information
Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.
To apply, please email your CV and cover letter to with the job title and number, demonstrating how you meet the essential criteria outlined in the person specification.
Closing date: 12th October 2025 at 11:59pm.
The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage.
To apply and for more information about the post please use the links below.
City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George's operates a guaranteed interview scheme for disabled applicants.
At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.
Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.
Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.
The University of business, practice and the professions.