Job Description:
Systems Coordinator
Build your Future:
TSL is a leader in technical construction, specialising in advanced manufacturing, data centres, food, logistics, and pharmaceuticals. We design, build, and deliver top-quality commercial and manufacturing facilities, tailored to our clients’ needs.
Our family-focused culture links our passionate, hard-working people together to deliver the highest quality projects all over the world. We believe that to build quality, you must invest in quality – and that starts with our greatest asset: our people.
Role:
The Systems Coordinator will provide valuable support to the Senior Systems Manager and the wider Systems Team, contributing to a variety of projects that enhance the way we work as a business. This is a hands-on, detail-focused role involving SOP development, document control, SharePoint coordination, training support, and general administrative tasks.
This position requires someone who operates with meticulous attention to detail, ensures work is completed to an exceptional standard, and takes pride in delivering outputs that are accurate, thorough, and ready for immediate use. The successful candidate will be guided and supported by the Senior Systems Manager but must also bring a self-starting approach, with the initiative to anticipate needs and follow through without constant direction.
You do not need construction industry experience to succeed in this role – you will gain this naturally over time through ongoing involvement in projects, exposure to processes, and interaction with our teams. Many tasks will provide passive industry knowledge as part of day-to-day work.
You don’t need to be an expert in systems, SOPs, or SharePoint from day one – you will be supported with further training. However, having some existing capability in areas such as Microsoft SharePoint, document control, or drafting SOPs will be an advantage and help you make an earlier impact.
This is also a great opportunity to be part of our Systems Team as we roll out standardised systems and processes internationally, providing support for our developing businesses in new countries and territories.
This role will be primarily based at our Regional Office in Solihull (West Midlands), with occasional travel to our Head Office in Gerrards Cross (Buckinghamshire) and to live construction sites, as required.
Responsibilities:
Governance & Process Support
* Support the Systems Team in applying governance processes, policies, and procedures across projects and departments.
* Maintain accurate and consistent system documentation, ensuring it meets company and compliance standards.
* Assist with monitoring activity against governance requirements, helping to flag risks, gaps, or areas for improvement.
* Contribute to quality assurance checks, ensuring outputs are complete, accurate, and ready for immediate use.
* Assist in supporting further systems builds and projects by collecting, reviewing, and analysing data to identify trends, gaps, and opportunities for improvement.
Document Control
* Support the management of central business governance and project documentation in line with ISO 19650 principles.
* Apply version control processes, ensuring only current, approved documents are in circulation.
* Help monitor document quality, structure, and accessibility to ensure they meet business needs.
Standard Operating Procedures (SOPs)
* Work closely with department heads and subject matter experts to research, draft, and update SOPs.
* Ensure all SOPs are written clearly, follow agreed formatting, and are accessible to those who need them.
* Manage review schedules to ensure SOPs remain current and relevant, tracking approvals and updates.
* Organise SOP repositories so they can be easily located and used by teams across the business.
Project Coordination
* Assist in planning and organising systems-related projects, ensuring deadlines and milestones are clearly tracked.
* Coordinate project meetings, prepare agendas, and take accurate minutes with clear action points.
* Help manage trackers and dashboards, ensuring they are regularly updated for reporting purposes.
* Gather data and feedback from stakeholders to support project evaluation and improvement.
SharePoint Platform Support
* Assist with the implementation of the company’s SharePoint platform, working alongside an external developer.
* Help manage document libraries, permissions, and navigation to ensure the platform remains organised and user-friendly.
* Support ongoing improvements by gathering feedback from users and suggesting updates.
General Administration & Team Support
* Provide day-to-day administrative assistance to the Senior Systems Manager and the Systems Team.
* Support the preparation of presentations, reports, and communications for internal and external stakeholders.
* Assist in reviewing and analysing departmental and project data to help identify trends, recurring issues, and potential areas for improvement.
* Organise training sessions for new systems, processes, and governance updates.
* Support with maintaining our training records, training renewals, and follow-up requirements.
* Undertake ad-hoc tasks as required to support special projects or business priorities.
Requirements:
Qualifications
Experience
Qualifications – Essential:
* A-Level or equivalent qualifications (or relevant work experience).
Qualifications – Highly Desirable:
* Training in administration, project coordination, or document control.
* Awareness of ISO standards, GDPR, and similar compliance frameworks.
Experience – Essential:
* Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
Experience – Highly Desirable:
* Experience drafting or editing Standard Operating Procedures.
* Exposure to SharePoint (user or admin level).
* Experience with document control processes.
* Familiarity with Microsoft Power BI, Power Automate, or Power Apps.
Core Skills
Other Requirements
Core Skills – Essential:
* Exceptional attention to detail and accuracy in all work.
* Strong organisational skills with the ability to keep track of multiple priorities.
* Clear written and verbal communication skills.
* Self-starter with initiative to anticipate needs and follow tasks through to completion.
Core Skills – Highly Desirable:
* Ability to work proactively and anticipate potential challenges.
* Confidence in speaking with colleagues across different departments.
Other Requirements – Essential:
* Valid driving licence.
* Valid passport for occasional travel.
* Eligibility to work in the UK.
Banding & Benefits:
* Location: Solihull Regional Office (West Midlands) – occasional travel to Head Office in Gerrards Cross (Buckinghamshire) and Live TSL Construction sites.
* Fully on-site role/in office role Monday - Friday. Hours are 8am-6pm.
* Benefits in line with TSL’s current offering for the role grade.
* Training, mentoring, and development opportunities to grow within the Systems Team.
Other Information:
* To facilitate the responsibilities of the role, the post-holder will need to travel nationally and possibly internationally.
* The role will directly report into the Senior Systems Manager and shall indirectly report into the operational area of the business to which the role is assigned to support.
How to Apply:
If you have a strong eye for detail, take pride in producing work to a high standard, and want to develop your skills in a supportive and collaborative environment, we look forward to hearing from you.