A growing, international healthcare distribution and services organisation is looking to appoint an Operations & Compliance Manager to support its next phase of expansion.
With a strong global footprint and ambitious growth plans, this business partners with pharmaceutical manufacturers, healthcare providers, and public sector organisations to deliver medicines and specialist services across international markets.
This is a broad, high-impact position sitting within the operations function, combining process improvement, compliance, health & safety, sustainability, and systems/accreditation leadership.
You’ll work cross-functionally with teams including logistics, warehousing, QA, sales, finance, and project management to ensure operational excellence and regulatory compliance across the business.
Key Responsibilities
Operational Excellence
* Drive continuous improvement initiatives across operations
* Develop, standardise, and implement policies and procedures
* Monitor operational performance and KPIs
* Improve cross-functional workflows and efficiencies
Health & Safety
* Act as the main H&S lead for the site
* Ensure compliance with UK HSE regulations
* Conduct risk assessments, audits, and incident investigations
* Deliver training and promote a strong safety culture
Sustainability & ESG
* Lead and implement sustainability strategy and initiatives
* Drive carbon reduction, waste management, and ethical practices
* Track and report on ESG metrics and progress
* Collaborate with teams to embed sustainability across the business
Systems & Accreditations
* Lead accreditation programmes (e.g. ISO9001, ISO27001, Cyber Essentials)
* Manage audits, documentation, and compliance processes
* Support system and process improvements aligned with business growth
About You
* Experience in operations, compliance, H&S, sustainability, or similar
* Knowledge of ISO standards and accreditation frameworks
* Understanding of ESG/sustainability reporting
* Strong organisational and project management skills
* Confident working across multiple departments and stakeholders
* Analytical mindset with excellent attention to detail
* IOSH qualification (desirable)