About HIVED
At HIVED, we’re a climate and logistics start‑up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. Based in London, we focus on delivering the best possible delivery experience for end‑customers and meeting the needs of our retail partners. Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo and H&M.
Role Overview
Transport Administrator at HIVED’s Redditch depot is a key operational support professional, ensuring the smooth, compliant and efficient running of transport operations. Reporting to the Redditch Transport Manager, you will provide administrative oversight, monitor compliance, maintain accurate records and support planning and fleet coordination.
Key Responsibilities
Compliance Support & Operational Oversight
* Maintain and update driver hours, ensuring adherence to the Working Time Directive and Drivers’ Hours Regulations.
* Maintain records for DVSA audits, including vehicle documentation, collection paperwork, gate checks, and fleet damage audits.
* Complete weekly fleet damage audits and gate checks, reporting findings to the Transport Manager and assisting with corrective actions.
* Support upkeep of the Convey compliance dashboard, reviewing vehicle defects and approvals and ensuring timely resolution.
* Monitor VOR (Vehicle Off Road) vehicles, ensuring maintenance or repair bookings are scheduled promptly to minimise downtime.
Planning & Resource Management
* Validate transport plans to ensure staffing aligns with operational requirements.
* Support the end‑to‑end process for hiring new drivers, maintaining a resilient recruitment pipeline.
* Coordinate with the planning team to implement operational changes and resolve scheduling conflicts.
* Track and schedule Preventative Maintenance Inspections (PMIs) for the fleet, ensuring tractors and trailers are serviced on schedule.
Administrative Support & Reporting
* Prepare and maintain accurate operational and compliance reports for the Transport Manager.
* Support driver onboarding with administrative requirements, including induction paperwork and training records.
* Assist in arranging meetings with the Transport Manager for driver training, incident investigations and compliance debriefs.
Requirements
* Strong understanding of O‑Licence compliance and DVSA standards.
* Minimum 2 years’ experience in transport, logistics or operational administration.
* Highly organised, detail‑oriented, problem‑solving and safety‑conscious.
* Reliable, structured, proactive and able to escale risks appropriately.
Day in the Life
Morning 09:00 – 12:00: Compliance & Readiness
* Review operational flags, staffing updates and driver hours.
* Process and maintain collection paperwork, compliance dashboards and vehicle documentation.
* Complete weekly gate checks and fleet damage audits, flagging issues for action.
* Schedule upcoming PMIs and track maintenance bookings.
Midday 12:00 – 15:00: Administration & Planning
* Support transport planning and implement any on‑the‑day operational adjustments.
* Maintain driver records, training logs and compliance documentation.
* Assist with incident reporting, infringement debriefs and training administration.
Afternoon 15:00 – 18:00: Reporting & Recruitment
* Validate transport plans for upcoming days and ensure staffing coverage.
* Manage driver recruitment pipeline and support onboarding administration.
* Review fleet and driver metrics, escalating issues to the Transport Manager.
* Support continuous improvement initiatives in transport operations and compliance processes.
Benefits and Work Environment
* Dynamic working environment with a diverse and driven team.
* Huge opportunity for learning in a high‑growth environment with progression based on success.
* 25 days of holiday allowance plus public holidays.
* 1 birthday day off and 2 tenure‑based additional days off.
* Subsidised private medical insurance including dental, vision and mental health therapy.
* Bi‑annual performance reviews and tailored development plans.
* Annual compensation review.
* Team lunch provided once a week.
* Quarterly team socials and annual sports day.
* Enhanced maternity/paternity/adoption policy as day‑one right.
* Community volunteer days.
* Cycle to work scheme.
* Dog‑friendly office and depots.
* MacBook Air or Windows laptop.
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