WE NEED YOU TO:
1. Ensure customer service is of the highest standards at all times
2. Be a role model for your team and with your own service standards
3. Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
4. Actively liaise, communicate and develop good relations with your team and Senior Management
5. Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
6. Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
7. Rota your team effectively and ensure optimum cover during peak trading periods
8. Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
9. Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
10. Previous retail management experience
11. Background with a fashion-forward footwear, accessory or fashion brand
12. To be a customer service ambassador
13. Proven ability to drive sales and team working to KPI’s
14. To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
15. Competitive basic salary
16. Gorgeous shoes each season
17. Amazing employee discounts