Location: Knaresborough, North Yorkshire, Yorkshire, UKMy client is looking for a proactive and confident individual to join their team in a varied Sales and Administration Support role. This position combines customer-facing sales activity with wider office and marketing support, offering an excellent opportunity to develop strong commercial and administrative skills.Key responsibilitiesHandling customer enquiries, processing orders and resolving account issuesEncouraging product uptake through upselling and cross selling with excellent product knowledgeSupporting all customer calling activity, including follow up calls to promote training programmesManaging secondary and tertiary accounts to strengthen relationships and grow salesWorking towards agreed targets for sales and profitEncouraging customers to join TEAMs meetings with the Account ManagerCompleting account analysis and preparing information for the Account ManagerSupporting the accreditation process for staff by assisting with knowledge reviews, marking, video submissions and discussing outcomesIssuing certificates, maintaining databases, updating serial number records and managing returns and warranty activityAssisting the Office Manager with day-to-day administrative tasks, printing, filing, laminating and preparing training packsProcessing orders and updating reports and dashboardsSupporting marketing with social media activity, including creating posts for Instagram and writing blogs when requiredReviewing existing pages and highlighting areas that need refreshed text or imageryCreating new web pages using existing templates, including for charity projectsThis role suits someone who enjoys variety, communicates clearly and is comfortable balancing sales conversations with detailed administrative tasks. You will be supported with clear objectives and regular reviews based on agreed performance measures.TPBN1_UKTJ