Job Title: Lead Surveyor
Type: Permanent
Location: Portishead / Weston with agile working
Salary: £51,842 per annum
Hours: 37 hours
BRC are working closely with a leading housing organisation to recruit a Lead Surveyor - Damp, Mould and Condensation to join their Property Services team.
This role involves leading and managing a team of Damp and Mould Surveyors, ensuring cases are handled effectively from initial triage through to resolution. You will oversee complex cases, ensure compliance with HHSRS and regulatory requirements (including Awaab's Law), and deliver high-quality, customer-focused surveying services. The role combines technical expertise, project ownership, quality assurance, and people leadership.
Duties:
Lead and manage a high-performing team of Damp and Mould Surveyors
Set clear expectations, manage workloads, and conduct 1-2-1s and performance reviews
Manage sickness, absence, and professional development within the team
Undertake complex damp and mould surveys where required
Provide technical support and guidance to surveyors
Produce and review detailed reports and remedial specifications
Oversee end-to-end case management via housing systems (e.g. Cx)
Quality assure surveys, reports, and completed remedial works
Act as senior technical escalation point for high-risk or complex cases
Ensure compliance with HHSRS, regulatory timescales, and internal KPIs
Liaise with Repairs, Complaints, Asset Management, Safe Homes, and external stakeholders
Support complaint resolution and ensure adherence to legal and regulatory deadlines
Carry out post-work inspections and audits of contractors and in-house teams
Manage building projects from conception to completion
Develop quotations and tenders in line with procurement guidelines
Deputise for the Customer Delivery Manager when required Requirements:
Proven experience leading or supervising surveying/technical teams
Strong technical knowledge of damp, mould, and building pathology
Detailed understanding of HHSRS and housing compliance legislation
Experience managing cases through housing systems such as Cx
Proven track record of managing multiple technical building projects
Good working knowledge of Health & Safety and CDM regulations
Knowledge of Schedule of Rates
Experience working across asset management, response repairs, empty homes, and programmed works
Ability to identify asbestos
Strong organisational and decision-making skills
Excellent customer service and stakeholder engagement skills
Formal building qualification (RICS accredited course, BSc, HNC or HND)
Confident using Microsoft Office and Outlook
Full clean driving licence Benefits:
25 days annual leave plus bank holidays
Your Alliance Day - a day off on your work anniversary
Family Friendly Leave
Enhanced Pension Scheme
Health Care Cash Plan
Learning and Development opportunities
Discounts Portal
Wellbeing Programme
Make the Difference Day (paid time to support community work)
Employee Assistance Programme
For more information, please call Meg Smith on (phone number removed) or (phone number removed).
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled