Job Description
Taylor Rose have an opening for a Trainee Specialist Case Handler for our Remortgage team in Bishops Stortfird. The position would suit a Law Graduate looking to boost their career in a large and ambitious Law Firm. You will conduct legal matters on behalf of clients and to support the Re-mortgage team manager as and when required by carrying out tasks that are delegated. To develop skills and abilities to progress and to develop into the full requirements of a Case Handler role.
This role involves but is not limited to:
* To work with team members to ensure the highest level of Customer Service is maintained at all times
* To organise and prioritise individual caseloads in order to meet the firms and industry targets
* To respond to client enquiries in a manner conducive to the promotion of business and personal relationships and to ensure that client expectations are met
* To deal promptly and effectively with all correspondence relating to the matters with which you have conduct. To ensure that any matter that requires the attention of a Manager is brought to their attention promptly.
* To be flexible in terms of working hours and be in attendance as required, catering for the needs of clients and the practice as a whole
* To process all data and information in accordance with the firm’s confidentiality procedures and data protection requirements
* Following file opening procedures
* Logging on incoming post details
* Filing/scanning and photocopying
* Liaising with lenders and mortgage brokers
Requirements:
* Law Degree desirable
* IT Skills
* Good communication and professional telephone manner
* Proactive approach to work
* Excellent attention to detail
* Good organisational skills