Screwfix Gateshead, England, United Kingdom
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us.
What’s it like to be a Retail Supervisor?
You’ll lead in store, help customers find the right products, and set an example of great service. You’ll ensure store standards are maintained, including cash reconciliations, customer queries, audit compliance, and stock management. You’ll be part of a team that takes pride in the store, works well together, and enjoys their work.
Key responsibilities
* Host – lead in-store, guide customers to the right products, and demonstrate what great service looks like
* Store standards – manage cash reconciliations, customer queries, audit compliance, and stock management
* Part of the team – contribute to a collaborative, positive store environment
Qualifications & Experience
* An experienced supervisor or duty manager who can manage a small team in a fast-paced environment
* Strong customer service skills with the ability to translate service into sales
* Inquisitive, continually seeking improvement
* Passionate about our business
* Friendly, flexible, reliable, honest and hardworking
What’s in it for you?
* Joining Screwfix means joining a growing team with support, opportunities, and a positive culture
* Competitive salary
* 28 days annual leave (including Bank Holidays), increasing with length of service up to 33 days
* Award-winning pension scheme with up to 14% Kingfisher contribution
* Life cover
* 20% discount with Screwfix and B&Q
* Discounted healthcare
* Company share save schemes
* Excellent training and ongoing development
For queries, please email careers@screwfix.com. Follow us on LinkedIn, Instagram & Twitter for updates. Apply now by uploading your CV and completing your application.
Note: Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best-qualified people and provide equal opportunity for advancement, promotion and training without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you apply, please contact careers@screwfix.com.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Retail
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