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Patient administrator

Coventry
Circle Health Group Limited
Patient administrator
Posted: 24 June
Offer description

Time left to apply End Date: July 6, 2025 (13 days left to apply)

job requisition id JR105701

Patient Administrator
The Meriden Hospital
37.5 Hours & Permanent
Salary: £24,434.00 per year

The Meriden Hospital in Coventry is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a part time role for 30 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure All patient queries are dealt with efficiently and professionally.
* To manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
* You comply with all relevant mandatory training.

Applicants should meet the following criteria:

* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including the use of software and systems
* Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
* Friends & Family Hospital Discounts
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non-contributory life insurance
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
* Access to resources, tools and services to support your wellbeing
* Employee recognition programmes
* Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

At Circle Health Group, we understand that your dream job may not always be listed among our current openings. However, we welcome the opportunity to connect with talented and passionate professionals like you!

We encourage you to share your contact information and CV with us so we can keep you in mind for future opportunities that may be the perfect fit for you. Our team will reach out to you if we identify any positions that align with your career goals and qualifications.

Thank you for considering Circle Health Group as a potential employer, and we look forward to the possibility of working with you in the future.

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