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Individual placement and support manager

Bolton
Recovery Focus
Support manager
Posted: 23 February
Offer description

Individual Placement and Support Manager – Better Days Bolton

Location: Better Days Bolton, Queen Street, Bolton, BL1 1SX
Working Hours: 37 hours per week, Mon-Fri 9am-5pm
Contract Type: Permanent
Salary: £29,430 - £37,610 per annum

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Please note that interviews will be arranged as we go, therefore the advert close date is subject to change.

About the role:

The IPS Manager will manage a team of two Employment Specialists providing supervision, training, caseload management, and role modelling of the Individual Placement and Support (IPS) approach, as part of the holistic recovery plan for people in structured treatment for drug and/or alcohol use.

The IPS Manager will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users. You will also manage a small caseload of service users of people in structured treatment for drug and/ or alcohol use to assist them in securing sustainable paid employment in line with their preferences.

Key duties will include:

1. Effectively manage a high-quality service that adheres to the principles of IPS best practice.
2. Monitor and manage performance of the IPS Employment Specialists.
3. Identify training needs of staff and arrange appropriate training to support with continuous professional development.
4. Support the design and delivery of in-house staff training.
5. Coordinate the work of Employment Specialists in relation to building relationships with employers to effectively access the hidden labour market, external agencies and delivery of job seeking groups.
6. Produce regular monitoring reports for internal and external stakeholders, including commissioners.
7. Manage a small caseload of between 10-15 clients at any one time.
8. Guide, mentor, and coach the team to deliver on employment engagements/job development strategies.

About you:

9. Level 3 Diploma in Employability Services Sector Qualification OR QCF in Advice & Guidance (Level 3), or similar/higher qualification.
10. 2+ years’ experience of working with people with substance use support needs, or a similar group within health, social services, or the voluntary sector OR 2+ years’ experience working in employment services.
11. Ability to collate information and prepare reports to profile performance against set targets.
12. Experience of staff supervision, management and/or mentoring.
13. Proficient in Microsoft Office programmes.
14. Strong leadership skills.
15. Excellent motivational, communication and listening skills.
16. Outstanding interpersonal skills and ability to build rapport with a range of people.
17. Ability to model recovery focused practice including co-production.
18. Driving licence preferred.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

19. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

20. Pension scheme with 4.5% employer contribution, matched up to 6.5%

21. Life assurance (3× annual salary)

22. Enhanced sick pay and family-friendly pay

23. Birthday leave and the option to buy up to 5 extra days’ annual leave

24. Professional fee reimbursement for relevant qualifications

25. 24/7 online GP access and Employee Assistance Programme

26. Recognition and long service awards via our and portals

27. £500 bonus

28. Cycle to Work scheme and Credit Union membership

29. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

30. Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team:

Closing Date:

2026-03-08

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