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Human resources coordinator

Redditch
Mettis Aerospace
Hr coordinator
Posted: 12 April
Offer description

About Mettis

We design, manufacture and assemble precision forged and machined components at our fully integrated facility in the heart of the UK. Our vision is not only to be the best at what we do but to continually set new standards in the industry by investing and innovating. That’s why we have been pioneers in our industry for over seventy years. We are forging the future today.


About the Role

The HR Co‑Ordinator plays a critical role in supporting the smooth, compliant, and effective operation of the Human Resources function at Mettis. Acting as a central point of coordination for our HRIS system (Dayforce), employee lifecycle administration, the role is key to delivering an excellent employee experience across the business.

The postholder will be on site and be the key user and administrator of the Dayforce HRIS, ensuring data accuracy, system integrity, and effective use of HR technology to support operational and strategic HR activity. This is a hands‑on, detail‑driven role requiring organisation, technical capability, and a people‑focused approach.

The successful candidate will be comfortable working at pace in a manufacturing environment, able to manage confidential information with discretion, and eager to develop within the HR profession.

As a condition of employment, successful candidates are required to satisfy ITAR (International Traffic in Arms Regulations) compliance and must fulfil the following before commencing this role:

i. Currently hold the legal Right to Work in the UK

ii. Fulfil a DBS clearance

iii. Provide a consistent 5‑year UK domicile

iv. Pass Drugs & Alcohol screening at the start of their Mettis employment


Responsibilities

HRIS Administration & Data Integrity

* Act as the primary administrator for the Dayforce HRIS, maintaining accurate employee records, organisational structures, and workflows
* Process employee lifecycle changes including new starters, promotions, transfers, contractual changes, and leavers
* Maintain data accuracy through routine audits, checks, and governance controls
* Manage system user access, permissions, and security

System Optimisation & Support

* Identify opportunities to improve and streamline HR processes through effective use of HRIS functionality
* Support system configuration changes, upgrades, testing, and new module rollouts
* Troubleshoot system or data issues, liaising with HR, Payroll, IT, and external vendor support as required

Reporting & Analytics

* Produce and maintain HR dashboards, reports, and workforce metrics
* Provide insights on headcount, turnover, absence, and compliance metrics
* Respond to ad‑hoc data and reporting requests with clarity and accuracy

Employee Lifecycle & HR Operations

* Prepare contracts of employment, offer letters, and onboarding documentation
* Coordinate onboarding activities to ensure a smooth and positive new‑starter experience
* Support offboarding processes, ensuring accurate documentation and system updates
* Manage HR inboxes and respond promptly to employee and manager queries
* Provide accurate and timely data inputs to Payroll (including absence, overtime, and changes)

User Support & Training

* Provide day‑to‑day guidance to employees and managers on HR systems and self‑service tools
* Develop and maintain user guidance and supporting materials
* Deliver system or process training where required

Compliance & Governance

* Ensure HR processes and HRIS data comply with GDPR, data protection legislation, and internal policies
* Support internal and external audits through provision of accurate data and documentation
* Maintain up‑to‑date SOPs, process documentation, and workflows
* Support the maintenance of HR policies and employee handbooks

Benefits, Absence & Employee Relations Administration

* Maintain absence records and support return‑to‑work processes
* Administer employee benefits enrolment, changes, and queries
* Liaise with benefits providers (e.g. pension providers)
* Provide administrative support for employee relations processes, including minute‑taking, documentation, and case tracking

People Operations & Continuous Improvement

* Support HR projects such as engagement surveys, audits, and policy updates
* Assist with cyclical HR activities including performance reviews and pay reviews
* Maintain HR calendars and ensure key people processes are delivered on time
* Contribute to continuous improvement of HR processes and systems


Required skills

* Experience in an HR administration, HR coordination, or People Operations role
* Hands‑on experience using an HRIS
* Deep understanding of employee lifecycle processes
* Experience handling sensitive and confidential information in line with GDPR
* Excellent attention to detail with a commitment to data accuracy
* Organisational and time‑management skills
* Clear, professional written and verbal communication
* Technically literate with confidence using Microsoft Office and HR systems
* Ability to troubleshoot basic system or process issues and escalate appropriately
* Customer‑focused approach when supporting employees and managers
* Proactive, solution‑oriented mindset
* Ability to work collaboratively across HR, Payroll, IT, and Operations
* Calm and composed when managing competing priorities

Desirable Skills & Experience

* Exposure to HRIS configuration, system testing, or enhancements
* Experience supporting employee relations processes
* Experience in a manufacturing, industrial, or multi‑site environment


Job Type: Full‑time, Permanent


Location: Redditch, Worcestershire (on site, 5 days p/w)


Working pattern: Monday – Thursday: 07:30 – 16:30 & Friday: 07:30 – 12:30


Benefits

* Pension: 3% Employer & 5% Employee contribution
* 33 days holiday including 8 statutory Bank Holidays p/a
* Employee benefits, rewards, and wellbeing platform (Perkbox)
* Free on‑site parking
* Cycle to work scheme
* Bereavement leave
* Company events
* Employee referral programme
* Sick pay


This job description is not exhaustive and may be reviewed periodically in agreement with the job holder. The postholder must comply with all policies and procedures issued by or on behalf of Mettis Aerospace.


Equal Opportunity Statement

Mettis Aerospace is an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued and supported.

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