Arcus Technology Limited, formed in 2009, is a trusted provider of ICT solutions and managed services across various industries. We employ skilled engineers on our helpdesk to ensure efficient and quick resolutions for our clients. Arcus focuses on the fundamentals of ICT, providing support, solutions, and services through a structured process of discovery, design, and deployment. By partnering with Arcus, organisations can confidently address their IT needs and re‑focus on other priorities to enhance productivity and achieve company goals.
Role Description
This is a full‑time on‑site role for an Account Manager located in Barnsley. The Account Manager will be responsible for managing client relationships, understanding their ICT needs, and ensuring that services are delivered efficiently. This includes communicating with clients, coordinating with internal teams, and addressing any issues promptly to maintain high customer satisfaction. The role involves regular monitoring of client accounts, preparing reports, and identifying opportunities for improvement and growth.
Qualifications
* Client Relationship Management and Account Management skills
* Strong Communication and Interpersonal skills
* Problem-Solving and Issue Resolution abilities
* Understanding of ICT solutions and Managed Services
* Previous experience in an Account Management or similar role
* Ability to work independently and as part of a team
* Excellent organisational and time management skills
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Sales and Business Development
Industries
* IT Services and IT Consulting
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