Key Responsibilities: Provide technical support to end-users issues via phone, email, or in-person. Troubleshoot and resolve hardware and software problems promptly and efficiently. Install, configure, and maintain systems, ensuring optimal performance and security. Manage Azure cloud infrastructure, including virtual machines, storage, and networking components. Administer Office 365 applications, such as Exchange Online, SharePoint, and Teams. Collaborate with cross-functional teams to implement and support IT solutions and projects. Create and maintain documentation related to IT processes, procedures, and configurations. Essential Skills: Minimum of two years of experience in IT support roles. In-depth knowledge of Office 365 suite, including Exchange Online, SharePoint, and Teams. Proficiency in Linux administration, including experience with Ubuntu. Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and stakeholders. Strong understanding of Azure cloud services, with hands-on experience in deployment and management. Proven track record of troubleshooting technical issues and providing timely resolutions. An understanding of basic networking principle (TCP/IP, DNS, WINS, DHCP). Note: This is a hybrid working role where you will be expected onsite in our Haddenham office (HP17 8LJ) at least 2 times each week. Fintel plc and all the businesses within it adopt a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. For these reasons, we strongly encourage suitably qualified applicants from a wide range of backgrounds.