At Compassion First Home Care, we're proud to deliver outstanding, person-centred care to our customers across Stratford-upon-Avon and Warwickshire. As our team continues to grow, we're looking for a dedicated Care Coordinator who shares our passion for providing the highest quality of care and supporting both customers and carers every step of the way.
This role is about much more than rota management – you'll be at the heart of our operations, supporting the Registered Care Manager with recruitment, business development, and ensuring we consistently uphold the highest standards of care.
What you'll be doing:
* Supporting the Care Manager to deliver safe, reliable, and person-centred care across the community.
* Ensuring customers receive the highest level of support by effectively matching carers to their needs.
* Carrying out spot checks, supervisions, and observations with carers to maintain quality standards.
* Playing an active role in recruitment – from interviewing new carers to supporting them through their induction.
* Regularly reviewing care plans to ensure they reflect each customer's evolving needs and wishes.
* Identifying new opportunities to grow the service and contribute to the branch's development.
* Always delivering excellent customer service to customers, families, and carers.
About you:
To succeed in this role, you'll bring:
* A Level 3 Diploma in Adult Care (or a willingness to work towards it).
* Strong knowledge of CQC regulations and best practice in home care.
* Experience working at a supervisory level within the care sector.
* A full UK driving licence and access to your own vehicle.
Why join us?
At Compassion First Home Care, you'll be part of a supportive, forward-thinking team that values both its carers and customers. We're committed to investing in your development, offering opportunities to progress, and ensuring you feel just as cared for as the people we support.
Job Types: Full-time, Permanent
Pay: From £25,500.00 per year
Benefits:
* Company events
* Employee discount
* On-site parking
Work Location: In person