Campaigns and Alumni Relations (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) and supporters to make donations and volunteer their time. A gift to the University of Sheffield can change lives, from supporting students in financial need to furthering world‑leading research.
You joined a team that helps Sheffield’s graduates and supporters remain connected with the University through effective management of data held in our supporter CRM database. This role underpins all communications with the University’s alumni community and their ability to access a wide range of opportunities and events. It also plays a key role in our reporting, helping to drive data‑driven decision‑making across our programme of engagement and fundraising activities.
You will be responsible for data going into our supporter CRM database (currently Raisers Edge NXT). You should be well organised and keen to find the most efficient and effective ways of managing data. You will be a great team player, comfortable working in a small team and working independently. You will enjoy using your own initiative to support the activities of the wider office. This post is a job share, working with another part‑time Data Assistant covering the same responsibilities.
Main Duties and Responsibilities
* Update the supporter database (Raisers Edge) with complex personal information from a variety of data sources including paper and online questionnaires, web forms, data files and other sources.
* Ensure data is processed as efficiently as possible by choosing the most appropriate method of getting data into the database. Use advanced database tools and other software packages to support this. (Full training given).
* Work with the members of the Data and Gifts team and the wider CAR team to identify, prioritise and complete data cleaning projects.
* Respond to ad hoc queries from colleagues in CAR, Raisers Edge users in other departments and alumni.
* Manage and remove data in accordance with GDPR and data retention schedules.
* Recruit, train and supervise casual data entry staff. Ensure work is completed to the expected standard and timesheets are approved.
* Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.
Criteria
* 5 GCSEs at Grade A‑C (including English and Maths) or equivalent.
* Significant experience of data entry in a workplace environment.
* Experience of working with a CRM database.
* High level of accuracy and attention to detail.
* Experience of handling sensitive information and handling in accordance with GDPR.
* Experience of working effectively both independently and in a team.
* Excellent organisation and time management skills.
* Ability to manage a varied workload with competing priorities, planning effectively to meet deadlines.
* Strong data manipulation skills.
* Desirable: Experience of supervising people in a work or volunteering environment.
Grade: 4
Salary: £25,249 per annum (pro‑rata) with the potential to progress to £28,778 through sustained exceptional contribution.
Work arrangement: Part‑time 0.8 FTE (28 hours)
Line manager: Data Officer
Direct reports: N/A
We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
Criminal Record: A basic DBS check will be needed for this role. Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right.
#J-18808-Ljbffr