Our client is looking for a polished Relocation DSP Consultant to join their London-based team, delivering outstanding relocation and destination services for corporate clients moving employees to the UK.
In this hands-on role, you will be the primary point of contact for clients and internal teams, using your organisational skills, clear communication, and client-focused approach to ensure a seamless relocation experience, all while gaining valuable experience and opportunities for career growth in a fast-paced, people-focused environment.
Key Responsibilities
* Coordinate and deliver relocation services, including area orientation, home search, education consulting, tenancy management, and departure services.
* Act as the operational first point of contact for assignees and corporate HR partners.
* Provide clear, timely, and professional communication to all stakeholders throughout the relocation process.
* Keep up to date with legislation and compliance requirements relating to property and tenancy management.
* Support clients with tenancy renewals, extensions, and departures.
* Build and maintain strong working relationships with HR teams, relocation partners, and service providers.
* Actively contribute to a positive client experience, ensuring service excellence and reliability.
* Identify opportunities to enhance service delivery and client satisfaction.
* Collaborate with the in-house team on day-to-day operations and cross-functional projects.
* Assist with ad hoc assignments and office-based initiatives to support business growth.
Requirements
* Previous experience in coordination and account management within the relocation or Destination Services industry.
* Excellent organisational and time management skills with the ability to handle multiple tasks.
* Strong verbal and written communication abilities.
* Problem-solving mindset with flexibility to adapt to changing client needs.
* Customer-focused approach with attention to detail.