At Tarmac,
‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are recruiting a Distribution Manager to join our team at Tarmac in the Midlands Region. This role is a unique opportunity to manage our delivery operation, ensuring our products are delivered to the right place at the right time and ensuring we offer a high level of Customer Service to both internal and external customers. You will work collaboratively with colleagues, hauliers and customers, leading both, a delivery planning team and Customer Service team based in our Mountsorrel office in Quorn near Loughborough, Leicestershire. As well as Quorn and Loughborough this role is also easily accessible from Leicester, Melton Mowbray and the surrounding areas.
Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.
Key Responsibilities
Reporting directly to the Senior Regional Logistics Manager, the role of Distribution Manager is directly responsible for managing deliveries across the Midlands, leading a team of delivery planners as well as Customer Service teams.
Working closely with our network of contracted haulage drivers, internal stakeholders and external suppliers the Distribution Manager is also responsible for:
1. Developing relationships with key internal and external stakeholders at all levels to support the effective implementation of the Logistics strategy to ensure our customers receive a high level of customer service experience
2. Managing and motivating staff; reviewing and assessing performance; building employee capability, supporting professional development and enabling employees to optimise contribution to the business
3. Providing robust customer service, clearly understanding the differentiation between compliance and service
4. Optimising the distribution schedule to ensure maximum productivity of our base fleet at the most economical cost and ensure ‘on time/in full’ delivery results to meet customer needs
5. Providing monthly key metrics and performance rating reports, creating solutions to address any identified underperformance or issues to drive business improvement
6. Actively identifying and implementing cost saving opportunities within the distribution department ensuring the most economic source of supply is utilised
Ideal Candidate
Suitable candidates for the role of Distribution Manager will be commercially astute and ideally have experience of working in a similar role. Experience gained within a logistics environment is preferred.
Candidates for the role of Distribution Manager will also have:
7. Proven people management ability and experience of managing successful customer service and planning teams
8. Strong negotiation and exceptional customer service skills
9. Experience of inspiring business performance and driving improvements
10. Proven ability to coach and develop teams
11. Creative thinking, able to step back from a complex matter and review from another perspective
12. Excellent planning and organisational skills
13. The ability to anticipate obstacles and implement solutions
14. Confident manner, able to multi-task, react promptly and prioritise effectively
15. Patience, empathy and resilience
16. High integrity and ability to challenge, impact and influence others
17. Excellent written and verbal communication skills and good attention to detail
Why Tarmac
In addition to the role of Distribution Manager we also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
18. Bonus scheme
19. Enhanced holiday entitlement
20. Contributory pension scheme
21. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
22. Access to our Employee Assistance helpline for free and confidential advice
23. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
24. Training and development opportunities